Looking For – High Quality Practical – Training for YOUR EMployee Representatives?
Concrew Training provides comprehensive range of training courses covering all aspects of Effective Employee Representation; Workforce Champion training and Staff Engagement.
This includes everything from setting up a workforce engagement forum, training reps on their role and responsibilities, including the technical knowledge and skills that underpin effective delivery and the more specialist duties associated with collective consultation, redundancy and TUPE.
Our one-day training course can be combined to create longer courses. They can be delivered online or at your premises.
how to Set up an effective Employee Representation Forum?
For Employee Representation to be effective you need to make sure your process is well structured and thought through; for example will the reps have a role description? What skills and attributes an effective employee represent needs? does your role descriptor reflect this. Our free example employee rep role descriptor demonstrate good practice.
How and when will the Employee Reps meet?, will senior leadership teams participate? What will this forum be called? will it have a constitution? Explore these issues in more detail here
What type of constitution will you have? Will the reps take on union/advocacy type duties. These all need to be planned and specified.
Find out more about what needs to go into a high quality effective constitution with our free guide
We cover all of the above and much more in our courses on introducing and setting up employee representation
how to Develop the Effectiveness of Employee Representatives
The role of the employee representative is seldom easy, they sit between their employee colleagues and management, often tasked with cascading difficult messages in both directions, struggling to deliver win-win out comes for both sides. They need to pro-actively support the implementation of organisation development plans without losing the trust of their colleagues. They need to be trained in how to deliver this
The role is often fundamentally different to their “day job”; they will be attending meetings, speaking to groups, talking to individuals. They will be expected to console those who are upset, diffuse those who are angry, encourage input from those who are shy.
Our free reference document on supporting staff explores this more
It’s a big ask, so the reps need high quality training in a wide range of personal skills.
Our courses provide a wide range of, easy to implement, hints and tips that Help develop the reps personal skills base – including areas such as
- Effective communication and active listening
- Questioning
- Influencing
- Negotiating
- Getting the best out of meetings
- Working with challenging people
- Public Speaking
- Reporting Back
- Planning and Organising
How to Improving Employee Representatives Technical Knowledge
It is helpful, and imperative for union/advocacy type duties, that employee reps have a good understanding of employment law. This means they need training in the appropriate legislation and good practice
our training courses include
- introduction to employment law
- Disciplinary and Grievance Process
- Workplace Investigations
- Menopause Awareness
Enabling Employeee representatives to Understand the law and good practice relating to Collective Consultation, Redundancy and TUPE
In addition to core role and skills training courses for employee representatives, staff representatives, and union officials we also provide specialised technical knowledge training covering:
- Redundancy Training
- Collective Consultation Training
- Individual Consultation
- Pay and Benefits
- Changes to Terms and Conditions
- TUPE Training
Free Guides
have also published a range of 100% free to download guides to help employers make employee more effective, see our free guides page
Summary
Training employee reps to be more effective in role delivers significant business benefit. Given its low cost it can deliver an exceptionally high returns in respect of business growth and success. Contact us today to find out how we can helal
What is employee representation?
Effective Employee Representation is about involving and consulting the workforce on business development plans. It is about gaining employee feedback on how development plans can be fine tuned to improve effectiveness. It also offers a route for general workplace issues to be raised in a positive manner and solutions be found, improving workforce enthusiasm and productivity.
When implemented correctly Employee Representation delivers significant benefits to employers and employees alike.
Our paper on the benefits of effective employee representation explores these in more detail.
What does an employee representative do?
Employee representatives represent the views of the workforce, they cascade information on company plans, and development initiatives to the workforce and in turn pass the views and feelings from the workforce to senior leaders and cascade business.
They have a pivotal role in sharing information, providing reassurance and technical guidance to the workforce.
They often have to cascade difficult messages and pacify staff who are angry and/or upset at company plans and inititatives.
In non union companies they take on union type duties in collective consultation situations, especially those relating to redundancy, TUPE and changes to employee contracts and working conditions
TRAINING COURSES FOR EMPLOYEE REPRESENTATIVES
Employee Representation Reference Guides
These guides are provided free of charge to help make your employee representation forum more effective. Our Employee Representation training courses explore and build on these to help you improve quality and effective even further.
Employee Representation Models
When introducing Employee Representation, the first thing that needs to be considered is the scope and structure that best meets the needs of the business. This guide explores 4 typical structures.
Employee Representation Forum Constitutions
This reference document outlines typical rules & arrangements for effective Employee Representation Forums. It includes hints and tips on employee representation forum structures rules and boundaries
Employee Representation Advocacy Model
In non-unionised organisations employee representatives are often tasked with providing advocacy and mentoring support. This short article provides some useful hints and tips on process
What Makes an Employee Representative Effective?
Employee Representatives are usually elected by the people they represent, the workforce. They are often elected on willingness to stand or popularity. What can the employer do to help them perform well in role and help develop business success. This guides provides some ideas.
Employee Representative Role Descriptor
An Employee Representative Role Descriptor Template. To maximise the effectiveness of any Employee Representative it is important that those standing, voting and appointing representatives understand the role and what it involves. The Role Descriptor play a critical part in achieving this.