Following the collapse of my previous employer, National Training Resources Ltd in December 2013, I launched Concrew Training in March 2014 with the simple goal of delivering “outstanding training at low prices with first class customer service”.
Many people ask how it is possible? Simple in theory but not so easy in practice; it is it is just a matter of keeping a very tight control on costs, employing top class trainers and not being greedy.
10 years of success means our core values and vision remain the same, but 4 notable improvements have made our offer even better value:
1. We still deliver courses on our clients’ premises but we now also offer all our courses online via video conferencing platforms. This route offers even lower prices and far better value.
2.Invoice payment can now be made by card. This makes it easier for clients to pay and makes our online course available worldwide. It also provides third party financial security for clients who wish to obtain discounts for paying in advance.
3. Our customer base is much larger and includes even more high profile names – no surprises there, everybody likes high quality and low prices.
4. All courses, except our one hour lectures, now include a 12 month after care service; where we are happy to respond to course topic related emailed enquiries.
The name Concrew Training comes from the old and what was a largely obsolete word, “Concrew” which means “to grow together”. Concrew Training seems as appropriate today as it did 10 years ago, and given the latest pressures on financial budgets maybe more so.
Ian Hirst
Concrew Training 2024