Negotiating Win-Win Outcomes on Pay, Benefits, Leave and/or Pensions

This one-day training course helps employee representatives to negotiate win-win outcomes during consultation and bargaining situations

It helps Employee Representatives deliver realistic benefits for their colleagues, in both the short and longer terms, in terms of improving, or safeguarding, benefits including: pay, parental leave and pensions

This is a far from easy task, many employees will be looking for significant pay and benefit increases without understanding the longer term impact on the employer. Similarly many employers will be looking to limit the scale of any improvement in order to minimise expenditure. The employee representative has to walk both paths and deliver win-win outcomes. Outcomes that improve benefits for their colleagues, enhance the company/organisations longer term prosperity and generate goodwill in both directions.

This one-day workshop is designed to help achieve just that. NOTE: when a known consultation is pending our course on practical consultation may be more appropriate.

For Whom?

This one-day course is designed for elected employee representatives from employers without union representation and/or union officials

Aims and Objectives?

By attending this course employee representatives, reps and workforce champions will understand better the protocols and good practice surrounding effective pay and benefit negotiations and bargaining.

Content

An introduction to Pay and Benefit Negotiations

Typical breadth and scope
Pay, Benefits, Parental Leave, Pension Changes
Collective bargaining VS consultation
The aim of collective bargaining
Typical conduct and process for collective bargaining
Entitlement to paid time off
The Requirement for relevant Information provision
Communicating
Joint working – with management – with other representatives union and non-union
Managing potential disputes

2. Developing Personal Effectiveness

Building on the above foundation of technical competencies, participants are next taken through a personal audit determining what soft skills are needed, collectively and individually. There is a focus on five key soft skill areas including:-

Self-Awareness

Managing personal assumptions and own prejudices
Objective v Subjective judgements
Johari’s Window

Communication

Active listening
Observational skills
Different questioning techniques: closed, open, supplementary, probing, hypothetical
Body language: posture, gestures, tone, voice, use of words

Influencing

Assertive – Aggressive – Passive – Passive/Aggressive Behaviour
Six techniques to deal with difficult situations

Negotiation

The five key stages in any negotiation situation
Planning your approach in meetings
Knowing how and when to intervene

Meetings

Hints and tips on how to perform best during meetings

Reporting Back and Public Speaking

This combines the foregoing skills and other fresh topics around the theme of public Speaking

FEEDBACK - EXAMPLE COMMENTS FROM PREVIOUS DELEGATES

Please Note: We always respect client privacy and confidentiality. We do not collate any identifiable delegate information on our course feedback forms. We only publish comments where express permission for marketing and promotional use, has been given. The majority of delegates do not give this permission.

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