3 Hour – fast paced hands practical introduction to employee representation – for new employee representatives.
Our introduction to employee representation training course for employee representatives explains the role and duties of employee representatives. The workforce in general, and many new to role employee representatives, often believe the role of the workforce representative is to fight management and fight for the workforce’s position. A loose-loose strategy. In reality the role is more about business development, sharing of ideas and cascading information to and from the employer. A win-win strategy.
This short course for workforce representatives gain clarity on their role and duties, in doing so it helps them become more effective in role.
Effective employee representation enhances workforce/management relations and helps deliver a raft of business benefits but the role often involves duties that are substantially different to those within the representatives’ “day” job; attending meetings, taking minutes and notes, negotiating and influencing at all levels, feeding back, making presentations and public speaking. Couple with this the differing aims, needs and priorities the reps come into contact with (Individuals, the workforce as a whole, management and the business itself) and it becomes clear that the role of the employee representative is a demanding one. When employee representatives misunderstand their role and duties or see it as challenging management and fighting for workers rights all parties loose out.
For Whom?
This training course is for new, potential or recently elected employee representatives from all business types and sectors.
what are the Training Outcomes Course Aims and Objectives?
The course provides employee representatives’ with a better insight into their role, responsibilities and typical duties. It also stimulates thoughts and ideas on what is needed to be effective in role and the personal skills representatives may need to develop further.
Our longer courses include greater amounts of detail and where requested, customisation to the local role and duties of participants. They can also be scaled to provide comprehensive support on specific skill areas.
Content
The Role of the Employee Representative
- General duties and responsibilities of the Employee Representative
- Typical structures and boundaries
- The benefits on offer to both the employer and the employee/s
- Consultation and Negotiation, what, when and why
Skills that Improve Effectiveness in Role
- What makes for an effective representative?
- Balancing the needs of the organisation and employees
- Commitment to personal and professional development
Personal Skills
This session stimulates awareness of the skills needed to be effective in the following typical duties and responsibilities. Time restrictions mean the session is limited to raising awareness only. Skill Training is available via an extra session/s.
- Communication – Public Speaking,
- Active Listening, Effective Questioning
- Influencing
- Negotiating
- Reporting Back
- Attending Meetings
More courses for Employee Reps
Employee Representation Reference Guides
These guides are provided free of charge to help make your employee representation forum more effective. Our Employee Representation training courses explore and build on these to help you improve quality and effective even further.
Employee Representation Models
When introducing Employee Representation, the first thing that needs to be considered is the scope and structure that best meets the needs of the business. This guide explores 4 typical structures.
Employee Representation Forum Constitutions
This reference document outlines typical rules & arrangements for effective Employee Representation Forums. It includes hints and tips on employee representation forum structures rules and boundaries
Employee Representation Advocacy Model
In non-unionised organisations employee representatives are often tasked with providing advocacy and mentoring support. This short article provides some useful hints and tips on process
What Makes an Employee Representative Effective?
Employee Representatives are usually elected by the people they represent, the workforce. They are often elected on willingness to stand or popularity. What can the employer do to help them perform well in role and help develop business success. This guides provides some ideas.
Employee Representative Role Descriptor
An Employee Representative Role Descriptor Template. To maximise the effectiveness of any Employee Representative it is important that those standing, voting and appointing representatives understand the role and what it involves. The Role Descriptor play a critical part in achieving this.