Quotes and Booking

We strive keep the burden and bureaucracy associated with booking our training services to an absolute minimum. Training is delivered under a quote and acceptance contract.

Our initial response to enquiries includes an overview of options, costs and key terms. Once these have been accepted we agree dates and issue a formal confirmation of the quote and terms.

This formal confirmation details what has been agreed. A seven day cooling off period, from the date of of the confirmation, allows any issues arising to be corrected or where necessary the training to be cancelled without penalty. Subsequent cancellation or date changes incur charges.

Once this formal confirmation has been received we invoice.

Receipt of full payment is required before delivery for online courses.

The first stage of the booking process is ask for a non obligation quote.

Once we have provided the quote we leave you to decide if you wish to progress or not. We do not chase or pester you, all our quotes are genuinely – no obligation.

To give the best possible prices we need to know:

  1. The training, course or type of consultancy required
  2. The location the support needs to be provided in, town, city etc
  3. The estimated number of attendees
  4. The target date or date period you need the training delivered on/in
  5. any additional background information that may help tailor content to your needs

For your bespoke no obligation quote you can:


we usually respond by email unless the response is complex
Sometimes it is easier to talk - if you are happy for us to call you please include your phone number
it is helpful to know which company the training is for
as above it is helpful to know who is enquiring
please state the course name or a brief description of the support you are interested in
we deliver ONLINE, or face to face on your premises or in a venue you have arranged, please outline your prefered "location". If face to face please include Town/City
please outline below how many people may attend. This might be a simple number or a more complex explanation
please outline when you require the training, We will advise on our availability against given date periods
Payment by bank transfer or card against our simple quotes offers the shortest lead times and lowest prices.
If you require a multipage purchase order document to be accepted or payment terms that exceed 30 days please outline above
please outline any other information that may be useful, eg drivers behind the request, participant experience etc
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