Tweet If you or your team record case notes, write reports, take decisions that impact on others or inspected by #CQC then you need to make sure your notes, records, reports and decisions are accurate, robust and fully defensible. That is to say that in the event of challenge by clients or services users, at …
Tweet Update your knowlege on data, protection, GDPR and PECR. Data protection doesn’t stand still; every time the ICO (Information Commissioners Office) updates their guidance or takes action can change the way the legislation is interpreted. The introduction the GDPR lead to most companies revisiting their data protection policies and procedures. Some extended this review …
Tweet With the recent requests for volunteers to help in the fight against the #Corvid19 #Coronavirus and provide support to those in need locally, we thought it might be useful to highlight the insight and feedback we have gained through our #training courses and workshops on working with #volunteers. What made it a Good Experience …
