Strategies to to prevent bullying and harassment at work

Combatting Bullying and Harassment Training. Understanding the drivers and harm plus the pro-active action employers can do to help prevent it.

Our one-day course raises awareness on the harm bullying and harassment causes and the how it hinders success. Including what it looks like and what needs to be done to prevent it. It compliments and dovetails with any organisations’ longer term harassment prevention strategies

Picking on people, undermining people, name calling, shouting down, rough riding, malicious rumours, vindictive posts on social media, unfair treatment, denying training, denying promotion and more all constitute bullying and harassment. In simple terms bullying and harassment is any behaviour that makes someone else feel intimidated or offended. Harassment is unlawful, it hinders performance across all organisations, businesses and sectors through:

Reduced staff motivation, commitment, loyalty and productivity
Increases in staff health related problems:- stress, high blood pressure, insomnia
Increased absenteeism and lower productivity
Increased staff turnover, wastage and churn
Missed innovation, ideas and performance improvement suggestions
Damaged reputation leading to recruitment and turnover difficulties
Thousands of £’S lost in compensation payments

Unfortunately it remains rife across all sectors, industries, businesses and organisations with many senior managers struggling to adapt to the change in culture or hiding their heads in the sand with the view “it doesn’t happen here”

Because workplace bullying can be so devastating to all parties many business and organisations are increasing instigating zero-tolerance policies toward bullying and harassment and demanding staff, at all levels, receive refresher training annually.

This, workshop style, course provides just such training and in doing so offers practical and pragmatic advice on ways to prevent bullying and harassment, including cyber bullying. It also acts as a useful reminder to managers and HR personnel on the systems and procedures they need to have in place and the symptoms they need to look out for.

For Whom?

This training course is designed for HR, Operational Managers and Team Leaders from all types of business and organisation, including Commercial Business, Local Authorities, Schools, Colleges, Universities and Private Providers; it will also be of interest to Directors, Senior managers, Heads and Principles who have both ultimate responsibility and greatest influence when effecting change.

Training Course Outcome, Aims and Objectives

Delegates attending will have a clearer understanding of the following:-

Bullying and Harassment – and its consequences
The rationale for, and detail of, the relevant clauses in the Equality Act 2010 and the Protection from Harassment Act 1997 as well as other related civil and criminal law statutes
Critical compliance issues for any organisation or company
Critical issues for particular types of organisation or company
How to develop and manage ‘Dignity at Work’ and Anti-Bullying policies and procedures
How to include external stakeholders and/or external providers of goods, facilities and services with service delivery agreements which embrace dignity at work protocols.
How to challenge unacceptable behaviour
Law enforcement frameworks
How to obtain further information and advice or help

Training Course Content

1.Understanding Terms

Understanding the context – a look at how bullying and harassment is legally defined and how it presents itself using real case studies.
What constitutes an offence?
When does workplace banter turn into a case of bullying or harassment?
What is third-party harassment?
Personal and industrial injuries
Vicarious liability and the burden of proof

2. The Law

What is the purpose of the Public Equality Duty relating to harassment and bullying under the Equality Act 2010?
What are the offences created under the Protection from Harassment Act 1997 and the Criminal Justice and Public Order Act 1994?
Where does Employment Law and the Health and Safety at Work Act 1974, fit in?
What about other aspects of the criminal law?
What about other aspects of employment law?
The ACAS statutory Code of Practice on Bullying and Harassment
Employers Rights and Responsibilities under the Law
Employees and Service User Rights and Responsibilities under the Law

3. Minimising Risk and Avoiding Prosecution

The 12 key principles for best practice for inclusion in all dignity and anti-bullying policies
Understanding and addressing four different types of behaviour

Passive
Aggressive
Assertive
Passive Aggressive

Six proven techniques to help challenge unacceptable behaviour
External sources of information, help and support

MORE - EMPLOYMENT and COMPLIANCE COURSES

FAQ - Frequently Asked Questions about this Training

If you can’t find the answer you’re looking for, feel free to contact our support team.

Why should you use Concrew Training?

Specialist HR, Employment Law & Compliance training provider
We reference to official Government bodies such as ACAS, ICO, EHRC
Content tailored to your policies and procedures
CPD certificates included
12 months of post-course support
UK-wide delivery
Online and face-to-face options
Open and transparent pricing

What information is available on course content?

We publish detailed course overviews for all courses. These provide indicative content based on the course learning plans. Final content is tailored to each client’s individual requirements.

What other information is available on individual courses?

Free reference guides and resources to help employers evaluate training quality and improve workplace compliance

Downloadable resources available via our website
Customer feedback and testimonials published on our website

Can you include our company policies and procedures in the training?

Yes. We actively encourage this approach. Including your policies and procedures helps demonstrate how, where, and why good practice applies within your organisation. This contextualises the learning, improves engagement, and increases the practical value of the training. There is no additional charge for incorporating your policies and procedures.

How long do Concrew Training courses last?

Standard courses: 6 hours of learning (approx. 7 hours including breaks)
Condensed 3-hour sessions available
Extended sessions or multi-day programmes available

How many people can attend each course?

Online courses: up to 15 participants
Face-to-face courses: up to 20 participants
Whole workforce awareness sessions: available for larger groups

Where does Concrew Training deliver training?

Online: via your preferred video conferencing platform (Zoom, Teams, etc.) across the UK
Face-to-face: on your premises in England, Scotland, and Wales

How much does your training cost?

Typical prices range from £800 to £2,000 excluding VAT. Final cost depends on course duration, location, number of participants, and payment terms.

Full pricing details available on our website
No hidden charges
Formal quotations remain valid for 30 days

What are your courses like?

Our courses are delivered as interactive workshops rather than traditional lectures, and typically include:

Subject specialist input
Interactive quizzes
Group discussions
Practical exercises
Real-world case studies

We incorporate your organisation’s policies and procedures wherever possible to ensure the learning is relevant, engaging, and immediately applicable.

Who delivers the training?

Training is delivered by experienced subject specialists with extensive knowledge in their field. Our trainers:

Have significant practical experience
Can answer most participant questions during the session
Provide follow-up responses for complex questions
Are skilled facilitators who make technical subjects engaging

Do you issue CPD certificates?

Yes. All participants receive a CPD certificate detailing learning hours completed and headline course content.

Who uses your training services?

We work with organisations of all sizes, including:

Large international organisations
Public sector employers
Charities and not-for-profits
SMEs and local businesses

Attendees commonly include directors, senior leaders, HR professionals, operational managers, line managers, employee representatives, and staff teams. Customer feedback and testimonials are available on our website.

Why should I book a Concrew Training course?

Our training is:

Delivered live by subject specialists
Designed for real-world application
Suitable for teams of up to 20 participants
Available face-to-face in England, Scotland, and Wales
Available online across the UK
Practical, engaging, and immediately applicable
High-quality and competitively priced

Suitable for directors, senior leaders, HR teams, operational managers, line managers, staff teams, and employee representatives.

How far in advance should we book training?

We recommend booking training 2–3 months in advance. Availability is generally good with a three-month lead time. Dates are only reserved once a booking is confirmed. Short-term bookings may be limited.

How do I book a course?

Complete our quote request form
Receive a formal quotation and provide any delivery details
Confirm your booking
Receive a formal Delivery Confirmation and “What Happens Next” guidance

Is there anything else I will need to do?

For online courses

Schedule the event on your video conferencing platform
Share joining details with attendees
Provide the trainer profile and course overview

For face-to-face courses

Book the room/venue and required equipment
Share trainer details and course overview with attendees
Print and provide handouts to the trainer prior to the session

After the course

Distribute post-course handouts and CPD certificates

How does your 12-month post-course support service work?

Email us with any training-related questions that arise following the course. We provide guidance and support relating to the training content covered.

Note: This service is not a substitute for legal advice.

What happens if I have more questions?

We’re here to help. You can contact us at any stage before, during, or after your training programme, and we will be happy to answer any questions you may have.