FAQ – answers to some frequently asked questions about Concrew Training.

Why should I use Concrew Training?

This question underlies all frequently asked questions.

We are a Specialist HR, Employment Law & Compliance training
Content is Tailored to your policies and procedures
CPD certificates are included
12 months post-course support is provided
UK-wide delivery
Online and face-to-face options
Open and Transparent pricing

More Frequently asked Questions:

1. What does Concrew Training actually do?

Concrew Training provides professional workplace training, CPD (Continued Professional Development) and Consultancy services

2. Where is Concrew Training Based?

Concrew Training is based in Mansfield, Nottingham, England. UK.

3. Where Does Concrew Training provide its services?

Concrew Training provides services throughout the UK. We provide training and consultancy at our customer’s premises and online via video conferencing platforms. All our training is delivered live in real time

4. What types of Companies and Organisations does Concrew Training work with?

Concrew Training works with business, charities and public sector bodies of all sizes. We have worked with large multi-national corporate businesses, small SME businesses, UK national charities, small local charities, local Government, schools and further education providers.

A sample list of customers can be found here

5. What are Concrew Training’s areas of specialism?

We provide HR, employment law, data protection and compliance training.

6. What HR, employment law and compliance training courses does Concrew Training offer?

7. What makes Concrew Training different?

Concrew Training specialises in niche areas such as training for employee representatives and areas that carry high financial penalties for non-compliance, areas such as claims for Sexual Harassment at Work, Data Protection breaches and Unfair Dismissal.

We align final course content to the needs of each individual client, including dove-tailing content to our customers’ individual polices and procedures.
Our goal is to provide high quality outstanding training at affordable prices with first class service.
Each of our courses comes with 12 months of after course help and support.
All our courses are delivered in real time by a subject specialist and expert trainer
We provide CPD certificates for all our courses.
We strive to be as open as possible, for example we provide comprehensive pricing information on our website, rather than hide behind hidden quotes.

8. Who is behind Concrew Training?

Concrew Training was established as a limited company in 2014 by Ian Hirst.

Ian Hirst has more than 45 years of combined operational, training and consultancy experience, including 20 years in senior retail operations and over 25 years developing and marketing professional development training.

Concrew Training is registered for UK VAT.

9. What information is available on course content

We publish detailed course overviews for all courses. These course overviews are based on the course learning plans. These overviews provide indicative content, final content is based on each individual customer’s own requirements.

10. Can you include our own company policies and procedures?

Yes. We prefer to do this. Including your company policies and procedures in the training makes it easier to demonstrate how, where and why good practice applies. It contextualises the learning and improves quality. We do not charge extra for including your own policies and procedures

11. Are the policies and procedures you give us treated confidentially?

Yes. We treat all the information you provide as strictly confidential. We only use the information you provide for the specific training assignment/s you book with us

12. What other information is available?

We publish a range of free compliance guides and resources to help employers evaluate training quality and improve workplace compliance. These free reference resources can be read on, or downloaded, from our website.

We also publish customer feedback that can be read on our website via the link above.

13. Who delivers the training?

We use a team of subject specialists to deliver the training. They have in-depth subject knowledge and experience and able to answer most questions posed to them, on rare occasions complex or obscure questions may require post course answers. Our subject specialists are also highly experienced trainers, trainers who can make even dull and boring subjects come alive.

14. How long do Concrew Training courses last?

Our published course overviews are based on one day courses, 6 face-to-face learning hours, delivered over a 7-hour day.

We also offer half-day courses based on condensed content and multi-day courses by extending content and/or merging multiple one day courses

Our one day courses typically start at 09:00 to 09:30. Our half-day (3 hour) courses typically start as 09:00 / 09:30 and 13:00/14:00 . The exact time varies according to each individual customers’ needs.

15. How much does your training cost?

The typical, excluding vat, price our customers pay is between £800 and £2000. The exact cost varies according to the training’s duration, location, number of participants and payment terms.

We publish full price details on our website. This enables potential customers to establish the likely cost without a formal quote. Our formal quotes secure the price for 30 days.

16. What payment methods does Concrew Training accept?

Payment is made against our formal VAT invoices. Payment can be made by BACS, Faster Payment, IBAN, Debit Card and Credit Card.

17. Are your courses available online?

Yes, we can deliver all our courses online in real time on your video conferencing platform

18. How many delegates can attend a course?

Up to 15 people can attend online training courses.

Up to 20 people can attend face-to-face “training room” based training courses

19. Do you provide CPD certificates?

Yes, we can provide CPD certificates for all our courses. They detail the number of learning hours and headline course content

20. Can courses be tailored?

Yes. We align final course content to each individual customers’ needs. This includes dovetailing content with your own policies and procedures, when required.

21. What industries do you work with?

We provide workplace training, employment law training, GDPR training and compliance training to organisations across the private, public and charitable sectors. Our clients include SMEs, large corporate organisations, local authorities, schools, colleges and charities.

22. How far in advance should we book training?

We recommend our training is booked 2 to 3 months in advance. We usually have good date availability with a three month lead time. We only reserve dates against form bookings. Availability decreases with time. During quieter periods we may have a very limited amount of short term, 2 week lead time, availability.