16 hints and tips for good practice when wring and sending emails. https://concrew-training.co.uk/wp-content/uploads/2023/10/Communication-Email-Etiquette.pdf more free guides, from Concrew Training, available at https://concrew-training.co.uk/free-guides 1. Include a clear, direct subject line. People often decide whether to open an email based on the subject line. Choose one that lets readers know you are addressing their concerns or workplace …
There have been several EDI Tribunal cases reported recently, with fines in the region of £50k to £60K. One has to ask, why in this day and age do EDI issues reach tribunal stage? Digging deeper it appears that too many Employers may be paying only lip service to EDI and equality legislation. It is …
Thousands of workers at Fuller’s will receive training to prevent sexual harassment, following a legal case supported by the Equality and Human Rights Commission (EHRC). As part of the settlement, Fuller’s has apologised to the employee and agreed to implement mandatory sexual harassment training for kitchen and front of house staffacross their national network of …
In non-unionised organisations employee representatives are often tasked with providing advocacy and mentoring support. This short article provides some useful hints and tips on process This advocacy and mentoring can range from providing general help, support and guidance, sign posting resources to representing staff during grievance and disciplinary meetings. It is often a duty that …
Operational Managers and HR teams need to understand the female menopause, its symptoms, impact and what reasonable adjustments should be considered to support those affected. Delegates on our employment law and equality courses often ask about it so we thought it useful to release this short briefing document so support a wider audience. Introduction The …
Understanding the GDPR terms Necessary, Proportionate and Fair The GDPR does not require organisations to gain consent before personal information is processed, it merely requires that a lawful basis is established. However For the processing to be lawful a legal basis for processing has to be decided upon and this has to be evidenced as …
Hints and tips on structures, constitutions, rules and boundaries A new reference article from Concrew Training – Read it here
Tough trading times means redundancies loom once again. To avoid litigation, tribunal claims and most importantly, to maintain staff motivation and goodwill it is imperative that any redundancies are handled sensitively and in keeping with legislation and good practice. Our one-day online courses provide essential knowledge for HR teams and Employee reps. Our courses for …
The EHRC has now published details of 28 organisations who have not published the required Gender Pay Gap reports. The EHRC have the power to take enforcement action against any employer who does not comply with their reporting duties. If any organisation fails to comply with a statutory compliance notice, the EHRC may seek a …
Do you check with the TPS before making a sales call? if not you need GDPR/PECR training. Prices start at £395+vat. The TPS (Telephone Preference Service) allows businesses and individuals to opt out of unsolicited sales and marketing calls. Whilst the GDPR and PECR should prevent organisations making unsolicited calls registering with the TPS adds …
