Do you check with the TPS before making a sales call? if not you need GDPR/PECR training. Prices start at £395+vat.
The TPS (Telephone Preference Service) allows businesses and individuals to opt out of unsolicited sales and marketing calls.
Whilst the GDPR and PECR should prevent organisations making unsolicited calls registering with the TPS adds another barrier and provides a far faster way for resolution in the event of breach.
All those making sales and marketing calls need to check the numbers against the TPS lists BEFORE making a sales call. Even if the number has been contacted previously it could now have been added to the barred list.
There are several organisations offering barred call lists and the prices charged can be high, especially as the data needs to be updated at least every 28 days. We have no affinity with the TPS but do note that their charges for accessing the barred call list is significantly lower than some charge.
If you have been making unsolicited sales calls without checking each number against the TPS lists you are probably breaching the GDPR and PECR in other respects too.
Our GDPR/PECR training starts at just £395+vat – way lower than the average £150,000 fine for GDPR breaches.