ICO latest guidance on emails

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“Failure to use BCC correctly in emails is one of the top data breaches reported to us every year” say the ICO. The Information Commissioner’s Office (ICO) has today issued a warning to organisations to use alternatives to the blind carbon copy (BCC) email function when sending emails containing sensitive personal information. Read the full …

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Understanding Redundancy 2023

man in dispair on bench

Don’t get caught out – it’s a complex process. Read these hints and tips on how to get it right. Hardly a day goes by without one company or another announcing cut backs, layoffs and redundancies. Reducing the workforce, to save money on wages, is often seen as an easy solution for company owners and …

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EDI – understanding Equality, Diversity & Inclusion 2023

Equality and Diversity have long been important dimensions for all organisations but following the economic crash in 2008 many organisations faced other pressing priorities – Equality Diversity and Inclusion took a back seat. In 2017 the 2006 “me too” movement went viral, interest on other similar movements gained momentum and sexual harassment hot the headlines …

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ICO consultation on biometric data guidance

ICO Logo - the logo of the Information Commissoner's Office - Data Protection Training from Concrew Training

“The Information Commissioner’s Office (ICO) is producing guidance on biometric data and biometric technologies. The first phase of this guidance (draft biometric data guidance) is now published for public consultation. The second phase of this guidance (biometric classification and data protection) will include a call for evidence early next year. The draft biometric data guidance …

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More Effective Meetings

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Meetings are common place but few people give thought to how effective they actually are and far fewer to how effectiveness and productiveness can be improved. Far fewer have been trained on how to conduct more effective meetings or be a more productive participant. Consequently meetings are often far less effective/productive than they should be. …

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Fullers train staff about sexual harassment

cartoon depicting sexual harassment

Thousands of workers at Fuller’s will receive training to prevent sexual harassment, following a legal case supported by the Equality and Human Rights Commission (EHRC). As part of the settlement, Fuller’s has apologised to the employee and agreed to implement mandatory sexual harassment training for kitchen and front of house staffacross their national network of …

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ICO respond to police data breach

ICO Logo - the logo of the Information Commissoner's Office - Data Protection Training from Concrew Training

Norfolk and Suffolk Constabularies have announced a data breach relating to responses for Freedom of Information (FOI) requests for crime statistics, issued between April 2021 and March 2022. The ICO initial response highlights the importance pf having robust measures in place to protect personal information

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Advocacy Guidance for Employee Reps

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In non-unionised organisations employee representatives are often tasked with providing advocacy and mentoring support. This short article provides some useful hints and tips on process This advocacy and mentoring can range from providing general help, support and guidance, sign posting resources to representing staff during grievance and disciplinary meetings. It is often a duty that …

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Female Menopause, employment law and reasonable adjustments

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Operational Managers and HR teams need to understand the female menopause, its symptoms, impact and what reasonable adjustments should be considered to support those affected. Delegates on our employment law and equality courses often ask about it so we thought it useful to release this short briefing document so support a wider audience. Introduction The …

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GDPR explained – necessary proportionate fair

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Understanding the GDPR terms Necessary, Proportionate and Fair The GDPR does not require organisations to gain consent before personal information is processed, it merely requires that a lawful basis is established. However For the processing to be lawful a legal basis for processing has to be decided upon and this has to be evidenced as …

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