Ultimately all managers, supervisors and even staff are involved in training others be it showing someone how to do something, giving presentations, imparting guidance, coaching, mentoring or developing and delivering more formal training courses.
Concrew Training’s train the trainer workshop and courses provide an introduction to the key skills, techniques and approaches that enable effective training and facilitating to take place
Concrew Training’s one day train the trainer workshop is suitable for all whilst the longer courses are more suitable for those who deliver or are likely to deliver training on a regular basis.
This is a stand alone topic but can be extended into a multi-day course or have elements from other areas, for example outstanding teaching, incorporated into longer term programmes
The one-day workshop profiled below is for anyone involved in teaching people how to do things or those new to training who will need to deliver training on a regular basis. It is also suitable for existing trainers looking to refresh and revitalise their role, those tasked with delivering training materials developed by other people and/or those looking to move into a consultancy training type role.
Aims and Objectives
This workshop is highly interactive, with plenty of opportunity for participants to discuss and practice how to handle a range of training challenges. The course has transferable links to other topics such as training need analysis, facilitation and public speaking skills.
- Methods in designing training to ensure the training meets the course objectives
- How to hit the ground running, get training off to a great start by ‘setting the scene’ and getting ‘buy in’ from participants
- How to encourage enthusiasm and involvement, and gain commitment from trainees
- Methods for understanding and dealing with “difficult” or resistant people
- How to give clear instructions to achieve chances in skill level and attitude
- Use the best training approach for different situations – either facilitative or directive.
- How to blend an appropriate mix of activities into any course from “talk and chalk” to lively interactive and discovery learning sessions
- How they can effectively deal with challenging questions
- Creative thinking techniques
- The merits and de merits of role play in training
- Ways to develop their self-confidence in delivering training
- Techniques to close the potential achievement gap between individual learners from an equality and diversity perspective
- How to effectively evaluate training immediately after the course and develop longer term arrangements for measuring the actual impact of the training on either performance and/or behaviour in the workplace
Generic and soft training skills imparted on the course usually include:
- Planning and preparation – including cohort research, the joining instructions and equality proofing any training event!
- Use of resources including equipment, furniture and literature
- Public speaking and communication skills
- Active Listening
- Verbal and non-verbal communication skills
- Observational skills
- Voice projection and voice care
- Dealing with nerves
- Dealing with difficult participants
- An understanding of learning styles based on proven academic theory
- Group theory and dynamics again based on academic models
- Differences between facilitation and training
- Creative thinking techniques
- Feedback techniques
- Time management
- Evaluation and after care
Methods of Delivery
A range of activities capturing all the foregoing suite of skills are built into the “train the trainer’s” programme. These activities include:-
- Talk and Chalk
- One to One Discussions
- Group Work
- Themed Workshops
- Self-Reflection Questionnaires
- Live Practice
- Plenary Debates and Sessions
- Problem Solving – Sharing
- Benchmarking Best Practice
- Signposting sources of resources and advice
Customisation and Extension
It is offered as a one day workshop but content can be extended and more practice excercises included to extend this to a two, three or five day programme. Extending to two days by including a day of practice enables more tailored individual action and development programmes to be constructed.
As a further variant on the two day or longer courses we can include a focus on any given topic which the client might want the “trained trainer” to subsequently impart in house to the rest of the organisation. This can often be a highly cost efficient, effective and credible way for non training specialists to develop high quality training sessions. As a guide two to three days time is usually required to develop a robust one day training session so it is important to remember that a two day course is unlikely to provide sufficient time for an extended training session or course to be developed in full