Managing Challenging Behaviour within Teaching

A one-day course on simple, but effective approaches that enable teachers, trainers and support assistants to prevent disruption and get on with teaching. In simple terms – ways to prevent and manage challenging behaviour within teaching and learning and improve student engagement.

It explores how teachers, trainers and support practitioners can approach behaviour optimisation by taking into consideration approaches to leadership and culture within the organisation, then applying a range of strategies that aim to prevent classroom disruption and help maintain good discipline. In applying these processes, student engagement can be improved, participation increased and enjoyment enhanced; giving everyone a much more positive opportunity to achieve their full potential. It also looks at some of the more effective ways to handle disruptive behaviour on the odd occasion that it may still occur.

The workshop enables participants to better:

  • raise awareness of the need for a whole organisation approach to discipline
  • recognise what they and their organisation can do to create a more consistent environment where disruption is less likely to happen
  • manage disruptive behaviour through reactive and proactive strategies
  • apply pedagogical approaches for engaging students in learning activities

For Whom

This highly pragmatic and practical workshop is for all those who work with or teach young people and adults

Aims and Objectives
This workshop helps those who work with and teach young people and adults to do so in a pro-active and effective way that minimises or negates possible conflict. It also provides advice and guidance on ways to diffuse and address disruption should it then occur. By attending the workshop, participants will improve their understanding of:

  • The main causes of challenging or disruptive behaviour
  • The benefits of an organisational response to disruptive behaviour
  • Ways of motivating and engaging disaffected learners
  • Using classroom organisation and environment to improve the learner experience


1 Defining Challenging and Disruptive Behaviour
This first session considers some of the more commonly occurring disruptive behaviours and the possible causes behind them, including organisational approaches to discipline

  • The impact of disruptive behaviour to the organisation
  • Types of disruption – from late attendance to confrontation

2 The significance of stress and its links to behaviour and raising self-esteem
The second session explores working at an inappropriate level can cause problems and increase stress for students. It then considers the approaches and techniques that help to get teaching levels right and improve teaching effectivity.

  • Identifying learner distractions and pressures
  • The self-esteem spiral and its heritage
  • Building learning around learners and providing appropriate organisational responses

3 An organisational approach to improving learning and directing behaviour
Session three considers a whole organisation approach to learning.

  • The impact of behavioural or emotional issues upon the learning environment; how to get out of the cycle of failure
  • Common factors in improving behaviour and learner engagement
  • Empowering staff to create flexible and inclusive practices across the organisation

4 Defusing Challenging Behaviour
This session considers the response options that are available should disruption occur and explores which responses are likely to be most effective against the range of commonly occurring situations covered in session one:

  • Response options
  • Matching response options to situations; calming, defusing, de-escalating
  • “Prevention is better than cure” is a far more effective and productive strategy
    (Techniques that help address potential disruption before it happens)

5 Motivating and engaging disaffected learners
The last session looks at current practice and ways to adjust teaching in order to promote student interest, engagement and participation with the follow on benefits of less disruption, improved learning and progression:

  • Developing interesting and relevant content with a focus on future skills to motivate students and reflect their individual expectations
  • Peer referencing and role modelling in order to improve the learning environment
  • How self-directed learning, self-evaluation strategies and personal input can help to positively enhance the learning process