CONTENT

The course has five separate but related parts to it. We will our share experiences of what has worked and what has not. We also include practice and give you good quality feedback and advice on how to improve your own personal performance.

1.All About You
Open Forum – In a lively chat session you will be invited to share your own experiences of job search and what you have learned from them. We look at and discuss a list of the skills we think every job seeker needs. We will ask you to think about your own skills and what you can do to make them even better.

We will then think more about the modern world of work, what employers want and ways you can show that you have what it takes to be successful.

2.The Changing World of Work- Rights and Responsibilities
We will have a lively chat about what everybody thinks about changes at work and in the job market; both in the last few years and in the future. We will look some recent stories that have been in the news and think about which laws affect us at work. Building on this we will discuss what your rights are at work and what your new employer can expect from you, including during the job application and interview stage.

We look at

• Employment and equality Laws
• Privacy and data protection laws
• Health and Safety
• Safeguarding – Disclosure Barring Service

3. The Recruitment and Selection Journey
We will take you through a practical A to Z of good practice with-

• Job adverts
• Application forms
• CV and speculative job letters
• The Job description and the person specification
• The equality monitoring form
• Supporting company information and materials sent to job applicants
• Documentation such as certificates or visa validation that may be required by the employer if the candidate is shortlisted
• References
• Medical questionnaires

4. Shortlisting and beyond
We will tell you about the most common approaches. We look in detail at:-

• Preparing for the interview – face to face and/or telephone
• Interview questions
• Good practice answers
• Do’s and Don’ts for the job applicant
• Commonly used ways to find out about the applicants skills

Using 300 interview questions grouped into 12 different areas we do some practice interviews, face to face and telephone styles, to help you prepare. We think about interview questions and answers for customer care, team working, personal planning, problem solving, time management and other modern work activities. As before we give you useful feedback and guidance on ways you can improve your interviewing skills.

5. You Got the job – What next?
We will take you through the door of your new workplace and look at what you might find

• On your first day
• Paper work you might need to show
• Staff handbook
• Employment contract
• Probation period
• Medical clearances
• Bank details
• Next of kin
• Induction and staff training topics for the first few weeks
• Where to get more information, help and support if you need it.